He Second Panama Customer Service Congress SED 2.0 “The Power of Customer Service: Strategies to Attract, Retain and Convert Customers”which promises to revolutionize the way of doing business in Panama, January 30 and 31 at the RIU Hotel.
The event was originally supposed to be held in November 2023, however, the situation of protests in the country forced the organizers to postpone the date. This is a conference that brings together leaders, experts and passionate customer service professionals to explore the latest trends, innovative strategies and share valuable experiences.
What can participants expect?
Participants can expect days full of learning, unprecedented methodologies specifically designed for Panama, as well as exchange and networking with industry peers. With internationally recognized speakers, interactive workshops and panel discussions, the conference will offer a comprehensive view of the latest trends and challenges in customer service.
Featured topics:
1. Attract, retain and convert customers
2. Conflict resolution
3. Chatbots
4. Multichannel
5. After sales services to build loyalty
6. Project an impeccable presence
7. Unforgettable experiences in the restaurant
Those interested can still register and secure their place. Places are limited, and this is a unique opportunity for all those who want to improve their skills and knowledge in the field of customer service and grow in sales. To register and learn more about the Annual Customer Service Congress, visit www.familia360.org, [email protected] and at 6063-2199.
The event will include presentations Fausto Recinos and Abraham Az from Guatemala, Carmen Gerea from Chile, Henry Fernández from Colombia, and Tania Hyman for Panama.
Source: Panama America
I am Jason Root, author with 24 Instant News. I specialize in the Economy section, and have been writing for this sector for the past three years. My work focuses on the latest economic developments around the world and how these developments impact businesses and people’s lives. I also write about current trends in economics, business strategies and investments.
