Avoid long queues: Swissport boss demands more capacity at security checks

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Warwick Brady, head of ground handling company Swissport, said in an interview with the “Neue Zürcher Zeitung” published Thursday, that it’s not just a set screw to increase capacity. But: «There are very few places in Zurich just before and after the security check. This quickly adds up to one minute per person. Years ago, the available space was perhaps too dispersed in favor of retail trade.

Brady suggested that facial recognition could also be used: “In Korea, you first scan your passport and from there everything works with facial recognition. It doesn’t even need a boarding pass.”

Hired hundreds of people

But overall Zurich Airport does a good job. Brady said queuing times were reduced in June. It is unlikely that there will be similar disruptions to last year.

Swissport has recruited hundreds of people in Zurich this year. “In Switzerland we lose between 15 and 20 percent of our employees every year. Around 100 percent in the US and 40 percent in the UK, Brady said. A 25-year-old who loads his suitcases near the start makes $65,000 a year at Swissport in a full-time job at the start of his career. (SDA)

Source :Blick