Credit Suisse comes behind: these are the best mortgage providers in Switzerland

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The annual comparison service Comparis takes the pulse of Swiss hosts. How satisfied are you with your mortgage provider? For this, survey respondents were allowed to grade their banks one to six, as was the case with the Swiss school system.

The result shows one thing above all: Switzerland’s cantonal banks are one step ahead when it comes to customer satisfaction. A total of 22 providers were evaluated. Graubündner and Thurgauer Kantonalbank won the race. They were rated as the best by the hosts with a rating of 5.6. In doing so, they also dethroned the Luzerner Kantonalbank, which came in first place last year.

Credit Suisse as a big loser

st. Wales Kantonalbank took the silver medal with a score of 5.5. He finished sixth last year with 5.3 points. Six providers shared third place with 5.4 points: Basellandschaftliche Kantonalbank, Berner Kantonalbank, Helvetia Insurance, Luzerner Kantonalbank, Raiffeisen and Schwyzer Kantonalbank. A total of 22 mortgage providers were evaluated. Like last year, Credit Suisse takes the back row. With a 4.5 rating, it is the only provider with a rating below 5 this year.

Scoring criteria are the same every year. It relates to criteria such as value for money, quality, service, communication, knowledge, innovation and overall satisfaction.

Mortgage interest rates have increased rapidly over the past year. According to online comparison service Moneypark, they were listed at the beginning of May as 2.96 percent for five-year fixed-rate mortgages and 3.12 percent for ten-year fixed-rate mortgages, this year’s highs. According to an assessment by ZKB, it is likely that the peak has not yet been reached.

Source :Blick