Everything is getting more expensive right now – it’s good advice to optimize your private budget to cut costs. For example, as is possible with a mobile phone subscription. Many customers pay too much each month and want to cancel. According to Telecom expert Walter Salchli of digital subscription store alao, quite a few people pay inflated prices when real services are analyzed. “The telecom market has changed tremendously in the last four to five years for all Swiss networks. Advances in technology and new legislation enable more services at the same or even lower prices. A subscription for several years is probably not the best offer anymore,” says Salchli.
So switch providers and save money? As surveys show, many Swiss find changing providers too cumbersome. In other words, changing is easier said than done. Especially since it is becoming more and more difficult to find the best subscription for himself in the jungle of confusing offers. Comparison portals can be helpful here, but they are quite time consuming.
The digital subscription store alao, on the other hand, shows everyone the best individual subscription at the best price. The client-related platform is committed to optimizing subscription switching and being the interface between users and providers. Concretely, the Zurich start-up hotel provider works like the model of booking.com: alao looks for the best offer on the market for its customers and offers it for sale on favorable terms. Savings of up to 50 francs per month are possible and the new subscription can be purchased online in just a few minutes.
Jessica pushed the change in front of her.
Jessica from Lucerne uses the alaos service. For him, price was the trigger for his move. “My old subscription has become very expensive, especially due to data roaming that I use a lot.” But the clerk, like the others, managed for a long time: Due to the time-consuming process, he could not change himself at first and avoided time-consuming cost comparison on the Internet. An acquaintance later tipped him alao. “This helped me because I quickly found my way around and got a good overview.”
Jessica was also impressed by the simple transition process. “Alao did all the work for me, so to speak. Soon I got my new SIM card.” The 25-year-old now pays less than before for many services and has an unlimited data subscription. He also feels safe as a customer. “For example, soon after the new subscription expires, everything is fine. I appreciate that you ask if it’s okay.”
Michael’s quick change – with a little shock
Other reasons prompted Michael to change from Zurich. The 23-year-old student was dissatisfied with her previous provider because she was having connection speed issues and was plagued by poor customer service – she was never really helped. He later found the solution to his problem on Instagram. “At a glance I saw alao advertised with the best offers.”
He made up his mind and decided to change it. “I filled out a form and my subscription to the previous provider was canceled and the new one was cancelled.” Still, there was some uncertainty for Michael: The activation date of the new contract was too early. “It was a short shock, I didn’t want to pay for two subscriptions at once,” Wetziker says. He then called alao, who quickly resolved the issue. He finds the customer service significantly better than the previous provider. “As a customer, you feel like you’re being taken really seriously.” And the savings are huge: “I pay 50 francs less per year for the new subscription, and I also received a voucher for 120 francs. After all, it’s a pretty clear difference!”
Andrea changed her subscription on the tram
The first client is IT specialist Andrea. The German moved to Switzerland about two years ago and at that time had little idea of the local mobile phone market. But fortune came to his aid: the 35-year-old discovered the alao offer on various websites before he even started to make his way through the jungle of offers. “I hate wasting time comparing offers, reading terms and conditions, guessing which offer is the cheapest,” he says. “Most of the time this resulted in me getting frustrated because I realized I had overlooked a little thing that was better with another provider.”
As with Alao it was extremely helpful to have a complete overview of costs, functions, providers and terms. “I was and still am amazed by its simplicity and intuitiveness.” Switching to the new subscription was a matter of format. Everything took only ten minutes. “I did this during a tram ride,” Andrea says.
Johann wasn’t sure if he was really getting all the benefits.
Johann from Lausanne was plagued by his provider during the Corona pandemic: mobile reception and internet connectivity left much to be desired while working from home, so he struggled with his provider. But he couldn’t reach anyone by phone or get support.
Came across alao while browsing a discount code website. What he particularly appreciates about the subscription store is that he can change all three of his contracts (two cell phones, one Internet subscription) in a non-bureaucratic way, with no activation fees and without having to go to a store in person. Additionally, by eliminating activation fees and retrieving coupons, he and his wife would have saved the equivalent of more than seven monthly subscriptions for each number. A sweeping proposition that initially made Johann suspicious. “To be honest, I wasn’t sure if I would actually get everything advertised. But Alao kept his word.”