A young mother collects porcelain figurines. Borodina said that she decided to add an expensive figurine of ballerinas from the Spanish brand Lladro, which produces handmade home accessories, to the collection. On the advice of fans, the 39-year-old TV presenter made a purchase at Ozon.
Today the star delivered the goods. When Ksenia opened the box, she saw a broken figurine. The host of “House-2” in an emotional form made claims about the online store.
Ozon commented on the scandalous situation. “We are sorry that Ksenia received a damaged product,” VOICE editors responded in the online store. “We immediately contacted her about her order, apologized and refunded her purchase. The courier will pick up the broken statuette today according to the issued return slip. And we, in turn, will find out at what stage of delivery the goods were damaged, and we are ready to make every effort to safely deliver a new package.”
After that, the former participant of the Ice Age show recorded a video message from the car. Borodina said that her housekeeper had just called her.
“Ozon apologized and said they would return the money to the card within two or three days,” Ksenia said. “I don’t know whose fault it was – the courier or during shipping, but in my opinion it was the fault of those who packed this figure, the sellers. It was disgustingly packed!”
The ex-wife of businessman Kurban Omarova assured that she was satisfied with Ozon’s quick response. However, the TV presenter noted that this problem was not resolved. Marusya and Teona’s mother asked fans to give her a gift.
“As a result, I was left without a statuette,” Borodina complained. – You need to think about where to order it. Because I won’t be going to Europe anytime soon. And I think this brand no longer exists in our country. Those who promised to give me this figurine – you have a chance.
On the company’s official website, the cost of a glazed porcelain figurine is 110,700 rubles. Not in stock, must be pre-ordered.