Categories: Technology

Voice messages via the mobile phone are becoming more and more popular – with you too?!

The guys haven’t been on the phone for a long time. But now SMS and Co are increasingly being replaced by voice messages. What does that do to our communication?
Author: Deborah Stoffel / ch media

If even grandma responds to a text message with a sound recording, then the voice message has reached mainstream society.

Seven billion voice messages are sent every day via WhatsApp alone. Especially from the boys. 10 to 30 year olds are the driving forces behind this relatively new form of communication. But it’s also becoming increasingly popular with parents and grandparents – with the hands-free generation and those for whom smartphone buttons have always been too small.

Two scientists explain.

What happened?

The voice message trend reflects our way of life. “As a society, we are becoming increasingly mobile, we travel a lot and communication permeates everyday life,” says Aleksandra Gnach, professor of media linguistics at the Zurich University of Applied Sciences (ZHAW).

“Our daily routines are no longer as synchronized as they used to be, which is why two people are often not in the same communication situation at the same time.”

The effect is a decoupling of sending and receiving. The voice message is delayed. This has benefits for both parties. It gives you the opportunity to say something when you have time, such as when you are waiting for the train. The recipient, in turn, has the freedom to listen to the message when he has time.

“For a phone call, on the other hand, I have to concentrate, I can speak on the go and interrupt voice messages if I have to buy a ticket, for example,” says Gnach. And then it’s easier to explain a complicated fact through a voice message than in a long text message.

Diagnosis: I forgot how to use the phone

The young generation is tired of the telephone for a long time. The fact that certain young people do not like to use the telephone goes so far as to not really use this cultural technique in their education. They are no longer used to revealing themselves as in a telephone conversation.

A survey by a UK mobile phone provider found that 6% of young people between 18 and 24 surveyed would not even call, even in an emergency, but would send a voice message.

The background of all this development is the so-called distance communication, which has spread through the Internet, such as: Christa Dürscheid, linguist at the German department of the University of Zurich, say. “You write an email to the colleague from work sitting next door in the office instead of going there and talking face-to-face.”

Young people did not meet with a phone call, but with WhatsApp. As a result, we often communicate without seeing the other, says Dürscheid. “We don’t see facial expressions, not when someone smiles or frowns.” Despite the emoji arsenal, misunderstandings often arise.

On the other hand, voice messages can help clear up misunderstandings. In this sense, they are “actually a return to the original form of communication, as it is linked again to the voice,” says Dürscheid.

However, unlike text messages, voice messages cannot be received in almost every situation, ie overheard. If you want to reach someone urgently, the text message is still recommended.

And the good news?

In countries with a lower level of literacy, voice messages are even more widespread than in Switzerland. The sound recording also makes communication accessible to people who can hardly read and write. Gnach mentions Bhutan as an example, where communication mainly takes place via messenger apps. “When people work in the city, they can stay connected to their community.”

Gnach and Dürscheid see the speech message primarily as an extension of the communication repertoire. “The more you can choose, the more you can go wrong,” says Gnach. Communication skills are required and you don’t just learn them. “Unfortunately, such everyday skills get little or no attention in school.”

Depending on where you are, a voice or text message is more appropriate, Gnach says. “It also depends on who the message is for, what relationship you have with that person.”

self portrait

Unlike a phone call, a voice message is a short monologue, usually with longer individual sequences than SMS communication. Doesn’t that inevitably lead to gossip?

Partly yes, says Gnach. “In an equal communication situation, where you can’t see how the addressee is responding, how much time she has to listen, and so on, you don’t see the response and so you can’t adjust your speech contribution to the situation.”

According to Dürscheid, this is also a matter of media competence. “You know in advance that I’m going to speak now, so you have to think about what to say and what not to say.”

But voice messages are often a small spectacle, a staging, says Dürscheid. Apparently background noises are casually sent along, people cough or blow their noses. The self-portrait is part of the message – in this respect too, the voice message is the channel of choice for the Tiktok generation.

And now you!

What do you think of the voice messages? Write to us through the comment function whether you are one of the haters or heavy users who talk a lot in their smartphones.

more on the topic

(aargauerzeitung.ch)

Source: Watson

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