Transformation using artificial intelligence

Technology will continue driving change within organizations throughout 2024. Trends such as artificial intelligence (AI) will be key to revolutionizing multiple corporate areas, driving transformations in key business environments.

This evolution will be accompanied by constant investments that will enable greater growth of various industries. In fact, a recent Bloomberg Intelligence analysis notes that “the generative AI market will explode, growing to $1.3 trillion over the next 10 years from a market size of just $40 billion” in 2022.

Although technological advances permeate all business environments, there are certain areas that are likely to experience greater transformations due to the introduction of new tools that will allow employees to work much more efficiently.effectively delegate tasks that are currently time-consuming.

SAP’s experts have analyzed some of the areas where innovations such as AI will have an impact greater impact during 2024. The list includes the supply chain, the development of commercial strategies, the digitalization of the acquisition process or employment dynamics.

Generative artificial intelligence AI for work

Generative artificial intelligence will no longer be just an expectation, but will become a tangible reality this year. The combination of this technology with specific business data will be key to provide relevant and reliable business results.

It will make it possible organizations understand which business models, markets or products have a greater chance of success, in order to develop more successful commercial strategies.

Adoption of language models

In the corporate sphere, the maturity of artificial intelligence will translate into greater use Large-scale language models (LLM). This trend is likened to trusting a mechanic to choose the best oil filter for a car, but in this case, companies will rely on trusted technology providers to use the best LLM for a given task. This strategy will allow you to optimize accuracy while considering computational costs in areas such as content creation, code, Q&A, or summaries.

Digitization in procurement
Digitization of the procurement process will continue to develop. The growing need for a more intuitive user experience will lead procurement professionals to seek solutions based on generative and analytical artificial intelligence to support their decisions. The The demand for these technologies will increase and new applications will appear in 2024 and goes above and beyond to make business life easier for clients.

Transformation in the supply chain
The proliferation of AI-powered digital assistants will mark a turning point in this new year. These assistants will allow users to ask questions in natural language and receive contextualized answers, changing the way business is conducted. From optimizing workload in warehouses to improving efficiency in supply chainthis innovation will establish new ones competitiveness standards and responsiveness in the global market.
Human talent and employment
Talent teams within organizations will be more supported by tools such as artificial intelligence to conduct effective selection processes, enabling them to find talent that matches their needs. This technology facilitates the profile search process, scanning resumes and enabling filters to help teams focus on identifying the best candidates. On the other hand, artificial intelligence will allow leaders to improve the work of their teams in order to motivate them and at the same time increase the productivity of the organization.

These developments will not only affect the sectors mentioned above, but will also have significant effects on the economy in general. The democratization of artificial intelligence, the strengthening of security in generative AI applications and the focus on business efficiency will mark an important turning point in the way companies operate and adapt to these changes.