Why complain if the Swiss received only two awards in September? In the Skytrax airline rankings of more than 350 airlines, Lufthansa’s subsidiary ranked first two in the categories “World’s Best First Class Lounge” and “World’s Best First Class Lounge Restaurant”. For premium customers, the Swiss is still premium, they are lucky.
On the other hand, in the economy class, the Swiss turned out to be the usual mediocrity. Everything has a price tag, in the tightly seated lower segment it is even especially expensive compared to competitors. It’s far from premium.
The terms of employment are far from premium, especially for ground and airborne personnel. Those who cannot find employees should question their hiring efforts. Added to this is the impending strike of the pilots.
Swiss boss Dieter Wranks is not to be envied: coronavirus crisis, restructuring – in Kloten even the key word “management crisis” goes around in circles. According to well-informed sources, the leadership is far from united. Apparently, CFO Markus Binkert could not come to terms with the fact that in 2021 the Belgian-Swiss citizen Vranks, and not he, was crowned Swiss boss.
Oliver Buchhofer, who is in charge of flights and therefore also negotiates with the pilots, is likely to please Lufthansa’s Frankfurt headquarters around Karsten Spohr with his tough stance in contract negotiations rather than being part of a quick solution.
Vranx is left with one option: to return the reins of power to his own hands. For employees and clients.