Kapo Zurich warns: Be careful if you receive this email!

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Premiums are rising, so are healthcare costs: It’s a pleasant surprise when the health insurance company contacts you and promises a refund. But be careful: Cybercriminals exploit this fact to trap people.

The Zurich cantonal police are currently warning about emails sent on behalf of the CSS health insurance company. Police announced that in addition to logging into the health insurance company, the fraudsters also primarily targeted credit card information.

This is how the scam works

Emails are professionally prepared. Under the myCSS refund heading it says, “After the final review of your exemption, we have determined that you are eligible for a refund.” Scammers even provide a fake case number in the email. In the example published by the Zurich Cantonal Police, “amount to be refunded: 376 francs”.

You have to click on a link to get the claimed refund. You reach a portal using the CSS logo. Through the fraudulent chargeback process, scammers attempt to obtain your login information and credit card information.

Scammers also attempt to obtain the security code provided by the financial institution to bypass two-factor authentication. If you did not notice the fraud and entered all the data correctly, the amount will be deducted from your credit card immediately.

This is how you protect yourself!

The Zurich cantonal police gives tips on how to act if you receive such an e-mail: Authorities recommend that you ignore this e-mail. Also email, SMS etc. You should never follow links from or other websites. It is better to access the recording directly from the official website (css.ch in this case). You should never disclose sensitive information about yourself without first being thoroughly informed.

If you have already entered your information on the fraudulent site, you should immediately inform your credit card/financial institution and have your access information and credit card blocked. You should also immediately change the password of your health insurance account and other accounts to the same password. You should also report the incident to the nearest police station after discussing it by phone in advance.

This is what CSS says

The health insurance company is aware of phishing emails, as explained by Blick when asked. “CSS never asks for personal data or credit card information via email,” says CSS spokesperson Sabine Betschart. Betschart explains that we are in contact with the Federal Cybersecurity Agency (Bacs) due to these phishing emails.

Only: “Since the senders are generally unknown, we cannot directly contact someone and intervene.” However, they try to raise awareness of their customers against such scams through their own websites.

Source :Blick