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Flight cancellations, delays: a problem for almost one in three passengers

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Long queues formed at London Heathrow Airport due to lack of personnel. (archive image)

“In total, 31.3 percent of passengers across Europe departed late or did not depart at all,” Airhelp wrote. Last year, this rate was 30.6 percent. Most of the problems occurred during the summer months, with the delay and cancellation rate peaking at 39.1 percent in July.

In absolute figures, as in the previous year, the largest number of passengers (45.5 million) were affected in Great Britain; 34.6 percent of all travelers start there late or don’t get there at all. The worst rates were seen at airports in Malta (39.3 percent), Serbia and Turkey (38.1 percent each).

According to Airhelp, airports in Lithuania are the safest in European comparison: 19.9 percent of passengers experienced problems there last year. A relatively large number of flights also departed on time in Norway and Estonia.

Cancellation and delay rates on flights have increased sharply since the corona outbreak. According to the information obtained, before 2020, they were generally below 24 percent. (SDA)

Source :Blick

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