Survey shows: Hotel guests especially enjoy doing this

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Have you ever forgotten something outside your hotel room? Like felt slippers or small shampoo bottles? You’re not alone.

As the German wellness platform Wellness Heaven noted in a study, such “trivial crimes” do not end there. The survey, conducted with the participation of 1,376 hoteliers, shows that televisions, beds, pianos and stuffed animals are also stolen from hotels. Mini refrigerators and tablets are increasingly disappearing from rooms.

Towels clearly come first among the stolen items, followed by bathrobes. Coat hangers, pens, cosmetics, batteries and cutlery are also often lost in guests’ personal luggage.

Theft also occurs in Swiss hotels

The analysis matches the impressions of Swiss hoteliers. Markus Conzelmann (59), General Manager of Radisson Blu Hotel Lucerne, confirms that many guests bring with them things that are not nailed down: “These include, for example, coffee capsules, sugar packets, shoehorns, soap, pens or chocolates. ” However, items of higher value, such as china or bathrobes, are rarely lost. “Probably because they’re not branded,” says Conzelmann.

These thefts are no problem: “For guests, it’s like a souvenir or special collectible that reminds them of the trip,” says Conzelmann. Theft of such daily items does not mean any economic damage to the hotel. “We take that into consideration,” says Conzelmann. Although a television was also stolen from Radisson Blu.

Malvika Bosshard-Jürisaar (44), manager of Hotel Albana in Silvaplana GR, also addresses the situation calmly: “Of course, bathrobes and towels disappear here too, but from an economic point of view this is limited.” He suspects no one returning wants to risk being asked about it next time. The biggest damage was caused by a guest who pulled one of four Engadin paintings, each worth 800 francs, from a series of artists hanging in his apartment. “I couldn’t fit any more into the suitcase,” she laughs.

In a similar survey by the Travelnews portal, Claudia Züllig-Landolt (56) from Hotel Schweizerhof in Lenzerheide GR explains: “Disposable items such as soap and finches are included in the hotel room price, and guests are also allowed to take them with them. ” However, the hotel would save 9,000 plastic bottles a year by switching to liter bottles for shampoo and soap.

Who is stealing what?

Hoteliers choose not to answer questions about the nationality of hotel room thieves. However, as part of the study, Wellness Heaven found different preferences depending on the origin. While Germans “traditionally” give up towels, bathrobes and cosmetics, Austrians are more “pleasure-oriented” and steal plates and coffee machines. Italians preferred wine glasses, while the French preferred televisions and remote controls.

The Dutch prefer to take light bulbs and toilet paper with them. Americans want pillows and batteries. What about Swiss? Apparently we like to take the hair dryer with us.

Source :Blick