Categories: Market

Mold accusation against SBB: “At such prices you can expect some hygiene!”

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An unpleasant surprise awaited the Blick reader correspondent under this soap dish.
Levin tribe

It was a sight that Blick reader reporter Riccardo S.* (28) would have preferred to avoid. On Tuesday evening, he believes he discovered traces of mold in a place where hygiene is important: on the soap dispenser in the toilet of Intercity 1 from Bern to Zurich.

He sat down and looked under the faucet, says S. “That’s when I noticed the mold on the soap dispenser.” In fact: In the photo provided by S. Blick, the residues on the plastic inner chamber of the soap dispenser are clearly visible. Deposits may also appear on the metal frame. Mold or not: clean looks different.

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“This shouldn’t have happened”

Just ask Franc Zaccaria (45). He is managing director of Maler Langhart GmbH, which specializes in mold infestation. He explains that indoor spaces where humidity is high and visitors sweat a lot are particularly susceptible to mold growth. Rooms like SBB toilet facilities. Still, it is clear to him: “This really shouldn’t be happening. Especially since toilets are normally cleaned with disinfectant.”

Particularly spicy: It usually takes about a week for mold to form on plastic containers, according to mold expert Zaccaria. Is it possible that soap dispenser cleaning has been neglected for so long? After all, the train company boasts on its website: “You only feel at home on clean trains.”

SBB does not want to confirm the mold accusation. “We cannot determine what it is from the photographs. It could also be traces of cleaning agent,” explains spokesman Moritz Weisskopf when asked. However, SBB will re-check the affected soap dispensers.

SBB cleans the train toilets several times a day. Basic cleaning is done at night. Soap dispensers are refilled at least once a day or as needed.

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Report to customer representative

Luckily, passenger S. does not have a mold allergy. But this experience leaves a bad taste in the mouth. He doesn’t take the train often. “But with such expensive ticket prices, you can at least expect some hygiene.”

SBB encourages passengers to contact customer representatives in such cases. They would immediately report this to the appropriate authority.

* Name changed.

Source :Blick

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