Complaints against realtors exceed $5 million

More than a hundred complaints in the total amount of 5 million 783 thousand 742 dollars against real estate companies attended Directorate for Consumer Protection and Defense of Market Competition (Acodeco) during the first two months of the year.

He Acodeco Appeals Committee which totals more than 110 complaints, the number and amount of which increased during the month of March, is at the head of the company Real Estate Viva Santiago, SA with 34 complaints totaling $352,189 and 62 cents, followed by Company Promoter Vivencia, Although with a smaller amount, there are 8 complaints that add up to 57 thousand 126 dollars with 02 cents.

Another five real estate companies appear on the appeals board with two complaints each, but the complaints relate to significant amounts, as is the case real estate company Alfa Assets Group Inc. with 292 thousand 723 dollars and 99 cents.

The list includes Developer Rio Abajo, SA. with 71 thousand 125 dollars, the company Mi Vivienda SA with 75 thousand 660 dollars and 77 cents, Residential Group, SA with 230 thousand dollars and Solutions Lavod, SA with 122 thousand 625 dollars.

Acodeco ranks funeral companies as the second business entity with the highest number of complaints during the first two months of the year.

The funeral homes they registered 36 cases for 2 thousand 820 dollars and 75 cents; cable television with 34 complaints for $1,612 and 78 cents;

The hotels or vacation plans They are still among the top consumer complaints, between January and February they collected 28 complaints totaling $86,088 with 73 cents, department stores recorded 22 complaints for $6,392 with 26 cents, followed by cell phone sales with 22 complaints for 5 thousand 990 dollars and 11 cents.

Acodeco also tracked 22 used car sales complaints totaling $146,494.40; home appliances and electronic equipment with 19 complaints for $11,355 and 39 cents and auto repair shops with 18 for a total of $62,546 and 98 cents and new car agencies with 18 cases for $278,837 and 07 cents.

Panamanian consumers complain of lack of information, breach of warranty, hidden defects, abusive clauses, termination of contract and breach of service.

Likewise, refund requests; contract cancellation; contract termination; improper collection; custody of property; among other reasons, they are among the main complaints made by acodeco which amount to a total of 6 million 780 thousand 269 dollars and 05 cents during the first two months of 2023.